CASE STUDY | RETAIL OPENING | VIDEO + PHOTO
How do you cover a first store opening for brand channels and national media?
For Primark's first Polish opening, Rek House delivered three films and a complete photo report for the brand's channels and national media.
ABOUT THE CLIENT

Primark
Primark's first store opening in Poland was both a brand event and a media story.
The production needed to capture the atmosphere, scale and key moments while delivering materials quickly for several channels.
THE CHALLENGE
Make the subject clear without losing its substance.
Coordinate video and photography during a live retail opening, protect the brand standard and provide useful assets for immediate communication.
The material needed to:
- serve a defined business or communication goal;
- remain credible for specialist audiences;
- work across the required channels and formats;
- represent the client to a consistent visual standard.
SOLUTION AND APPROACH
One clear system from idea to publication.
Rek House connected business context, narrative design and complete production responsibility.
Event planning
The shot plan covered the venue, team, guests and key opening moments.
Coordinated crew
Video and photo worked in parallel without interrupting the event.
Multiple narratives
Each film received a clear communication role.
Fast post-production
Selected materials were prepared for brand and media use.
RESULTS
Content designed to remain useful after publication.
Three finished films
Different edits covered the event from complementary angles.
A complete photo library
The brand received press and social assets from the same production.
Consistent opening coverage
Video and photography shared one visual standard.
FAQ | VIDEO CASE STUDY
Primark video case study. Frequently asked questions.
Clear answers about the project, production process and using video in marketing and sales.
What did Rek House produce for Primark?+
For Primark's first Polish opening, Rek House delivered three films and a complete photo report for the brand's channels and national media.
What was the main challenge in the Primark project?+
Coordinate video and photography during a live retail opening, protect the brand standard and provide useful assets for immediate communication.
How did Rek House approach the production for Primark?+
Event planning: The shot plan covered the venue, team, guests and key opening moments. Coordinated crew: Video and photo worked in parallel without interrupting the event. Multiple narratives: Each film received a clear communication role. Fast post-production: Selected materials were prepared for brand and media use.
What did the Primark production deliver?+
Three finished films: Different edits covered the event from complementary angles. A complete photo library: The brand received press and social assets from the same production. Consistent opening coverage: Video and photography shared one visual standard.
Who was the Primark content created for?+
Primark's first store opening in Poland was both a brand event and a media story. The production needed to capture the atmosphere, scale and key moments while delivering materials quickly for several channels.
Why does case study video work for complex products and services?+
A case study places the product in a real business context, combines facts with customer experience and gives buyers credible proof before a sales conversation. Its length and scope should match the decision stage and publishing channel.
What does full-service video production by Rek House include?+
Depending on the project, the process can include research, concept, script, production planning, filming, direction, editing, animation, sound, captions, localisation and channel-ready versions. The exact scope follows the communication goal.
How should an organisation prepare a similar video project?+
Start by defining the audience, the decision the film should support and where it will be published. These choices determine the format, contributors, filming scope, final versions, schedule and budget.
DO YOU HAVE A COMPLEX STORY TO TELL?
